I vividly remember working in a big corporate and even in an agency, often not knowing what the person sitting next to me would do the whole day, let alone the other people in the company. The announcements of the meeting are a short summary of the conclusions and status of the meeting for everyone who wasn’t involved. These announcements are posted in Slack so the whole team stays up to date in an easy way, even without reading the full meeting document. But as Salesflare, a company that prides itself on clear and comprehensive communication both externally and internally, we certainly did have some serious issues to fix.

But it takes time to fully adopt and integrate this seamlessly into your business. There’s no commute – nobody enjoys sitting in traffic for two hours every day or having to rely on sketchy public transport. Expenses go down – you’ll save a small fortune on renting office space and kitting it out with furniture and supplies.

Like I said previously, we make sure that everyone stays up to date as much as possible by sharing announcements after meetings. This means that at the end of each meeting we intentionally ask ourselves the question “what should the rest of the team know about what we discussed here? ” and information that should be shared is shared, so it doesn’t stay hidden by accident.

Remote workforce management is a method of employee monitoring that allows a business to manage remote employees and teams. Remote workforce management is a unique form of employee monitoring as it helps to handle the exclusive needs of remote employees. By collecting and analyzing remote worker user activity and using those insights to determine if your employees and teams are meeting critical productivity goals. This visibility is key to understanding the success or failures of your remote teams.

How do you manage a team remotely

Face-to-face contact leads to random conversations and catch-ups between employees and helps foster relationships on a deeper level, which is beneficial for everyone’s wellbeing. Schedule enough one-to-one catch-ups where feedback is a two-way street, ensure expectations are communicated clearly, and that everyone is aware of important deadlines and goals. Some will have a private space to work; others will be sharing the kitchen table, while others will be overstaying their welcome at Starbucks. My point is, if you never really know what your team is dealing with or going through at any given time, there will inevitably be a misalignment when it comes to expectations.

Create Structures

Next to this, we open a document in Google Docs with a set structure . Even if we decide not to do a certain thing, we write it down. That way the whole decision process is tracked for those not in the meeting and for later.

How do you manage a team remotely

View total and productive time by individual and team to understand what is typical and who stands out as a top performer. Remote leaders know blame and shame can poison a team’s psychological safety. They focus on key learnings, address trends, and focus on levers of change. A lot can get lost over lagging Zoom calls and written Slack messages.

Even after a year of work-from-home, remote managers still struggle to recreate the magic of office events and connection. Thankfully, practicing empathy can help you restructure https://globalcloudteam.com/ virtual spaces into opportunities for relationship building. A virtual team will likely need speedier laptops, more capable WiFi, webcams, earphones, and maybe headsets.

Encourage Time Off

Proactively uncover gaps in procedure training and oversight of remote teams. ActivTrak provides managers of distributed teams with unique productivity and efficiency profiles to resolve operational disruptions early, and thus sustain employee engagement and foster team collaboration. ActivTrak delivers productivity insights for your remote workforce with valuable context so you have a complete picture of employee behavior and workflows regardless of location. Burnout has a variety of sources, but often the greatest help isn’t to help at all. By focusing on listening, really listening, managers can best support their teammates emotionally. For problems without a solution, showing empathy can be the best route.

How do you manage a team remotely

For managers of managers, it can feel like skip-level management creeps into micro-management. Directors and VPs need to build relationships, however, since hierarchy can add to miscommunication. These managers often created time once a month or quarter for bonding with their skip-levels and having honest conversations about growth.

How Do You Effectively Lead While Remote?

Hybrid & Remote Workforce Management Analyze work patterns & trends across teams. The majority of companies have weathered indefinite work-from-home for almost a year now. Productivity has thrived in the pandemic with 94% of employers reporting the same or higher productivity than before 2020. With the anniversary of COVID-19 and cases still on the rise, remote work is less of a temporary experiment and more of a strategy for the future. If you have to micromanage your staff, then there’s a bigger problem at play that needs addressing. Chances are you’ve already been forced to embrace digitization, whether you like it or not.

One person is responsible for taking notes, the rest can follow this live on their screen and suggest corrections. Most meetings have an agenda which defines what will be discussed in and needs to be prepared for that meeting. For our feature meetings for instance, we have a fixed structure for the agenda and prep for each meeting. What we had never done however, was going remote with our team itself. This means that prior to COVID-19, we were already fully remote with our customers. And we had more than 5 years of experience working this way.

  • Experienced remote teams know writing is a superpower and have set rules for how they share information.
  • Each of these remote manager challenges can be tackled with a bit of vulnerability and emotional literacy.
  • It’s actually easy to use, it doesn’t require all the data input you’re used to in CRMs, and it helps you to do a better job with your customers as well.
  • You can do everything in your power to succeed in remote team management, but after that, a lot depends on how suitable your employees are for the remote working life.
  • We’ve already discussed the importance of leveraging new software to aid your remote team management.

So if you want to shift to remote working, it’s important to prepare thoroughly and equip your staff with the right tools and training. The great news is, there’s no better time than now to take the plunge. Even though Zoom happy hours worked at the beginning of the pandemic, they’re dipping in popularity now. To create async spaces for bonding, managers called their employees on the phone, encouraged photo-sharing on Slack, and found creative games to play.

Their work has been featured by Fortune, Yahoo, TechCrunch, Entrepreneur, Harvard Business School, Forbes, and more. They’ve spoken at remote work conferences like GitLab Commit 2021 and advised Fortune 10 companies on remote strategy.

If you don’t yet have a support team, then think about what steps you’ll need to take if an employee cannot complete their daily tasks due to tech issues. On top of that, Global Workplace Analytics states that surveys show a whopping 80% of employees want the opportunity to work from home at least some of the time. This is what we’re doing currently, but we keep working on how we attack meetings to make sure that we spend our time with maximum efficiency. Our ability to create a lot of value in these meetings in little time is what makes us competitive towards bigger players with more resources, so it’s extremely important to us.

How To Protect Your Remote Team From Burnout

Communication platforms are a huge enabler for making the processes work that I discussed earlier, especially when everything goes remote. All this enables a team that thinks and works as one to achieve its goals, instead of working as a series of unaligned individuals. We stimulate an open and Managing a Remote Team transparent culture also outside the meetings. Everyone is encouraged to speak up when things are not working. Everyone moves things forward and can use their brains and speak their minds, instead of just my co-founder and I. A book I really enjoyed about this is “Radical Candor” by Kim Scott.

Their remote status may uncover poorly integrated systems and processes, or communication challenges that block work from getting done. Organizations continue to struggle with a lack of visibility into productivity, tool usage and burnout risk for dispersed teams. Adding to the last point, effective teams take every opportunity to learn. This boils down to everyday interactions and reframing failures with realizations and takeaways. At scale, this creates a culture of iteration and innovation.

Instead, the best managers helped their teammates prioritize their todos and left their DMs open in case they needed help. Send a survey around your team to see how everyone feels about the possibility of working remotely. Is there an overwhelming majority who are in favor of it? Listening to your employees and giving them a more flexible way of working will benefit them and your business in the long run.

Personal Insights

We’ve already discussed the importance of leveraging new software to aid your remote team management. Now it’s time to take a look at your equipment and training. This solution was incredibly popular among the remote managers we interviewed. Departments agree on a day––usually a Wednesday or Thursday––where meetings are off-limits. This allows for deep work and a break from back-to-back meeting rooms. Coworker bonding looks vastly different while remote.

With the fundamental principles of transparency, collaboration and informed insight. We’ve developed a powerful platform that focuses on the collection of contextual data, avoiding invasive employee monitoring technologies like keystroke logging and continuous screenshots. A year into forced work-from-home, it’s up to remote managers to maintain company culture and the key relationships between teammates for long-term remote success. These 21 tips cover only the tip of the iceberg when it comes to supporting your remote team. Tends to be built for in-office teams and adapted to try to accommodate remote or hybrid employees – often giving an incomplete picture. ActivTrak provides the data and visibility you need with contextual and actionable productivity insights, to ensure equality in performance management of your workforce.

It’s only after we were forced into a remote setting that we understood how dysfunctional our communication had been by relying on these assumptions. Immediately see user and team productivity and availability status via an at-a-glance dashboard. Establish remote policies, measure their effectiveness, and make changes for on-going improvement.

Ready To Move To Remote Working?

When is the best time for their manager to be reached? If you want coworkers to be sharing information and updates as they go, make sure they know to do so. If you have staff working in different time zones, rotate meetings so that it’s not always the same employee who has to wake up super early or stay late to join. Have a timetable for when team meetings occur and how frequently they’ll happen.

Ways To Be A Successful Remote Manager

Set actionable alerts when vulnerabilities are introduced like external hard drives, unapproved software, and risky websites. Identify usage of anomalous or unproductive apps and websites so you can address policy exceptions and compliance risks. Find correlations between efficiency and assigned work hours. They write regularly on emotional intelligence and people-first leadership.

While remote teams have figured out how to hit OKRs, creating a culture of open communication and psychological safety is a much harder target. A lack of body language and cross-the-room glances makes trust more important and more difficult than ever. With high-EQ, remote managers can lead with care and promote open communication. By framing feedback as learning, however, these conversations can drive the team’s greatest growth. The best remote teams acknowledge individual feedback styles and take care to share input at an appropriate time.

The short answer is lead with emotional intelligence. The best remote leaders add a human element across a virtual environment. Each of these remote manager challenges can be tackled with a bit of vulnerability and emotional literacy. If you’re dealing with a team member who doesn’t have the right work ethic or needs constant hand-holding, leading your remote team can become a struggle. Plus, one person’s negative behavior can have a negative knock-on effect on your entire team.